Customer Service

Since 1934, Armstrong and Richardson has been fitting the Ottawa community with fine women’s and men’s shoes, boots and accessories. Offering the latest trends from the world’s most trusted brand names, we take great pride in our wide selection of quality shoes, and our commitment to unmatched customer service.

Drop in to any of our 5 Ottawa shoe store locations to experience our selection and service for yourself. You’ll see that there’s a reason we’ve been in business for over 80 years. If we don’t have what you’re looking for, we’ll get it. Because we want you to put your best foot forward, with every step.

We look forward to serving you!

Did you know?

At first glance, suede and nubuck often look the same. Both are the result of the leather being brushed or sanded.

Nubuck leather is brushed or sanded on the outside or grain side. It is typically a bit stronger and more resilient to wear.

Suede leather is brushed or lightly sanded on the inside. The end product is a thinner, more delicate piece of leather, but is very soft.

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